Privacy Policy

Effective Date: January 1, 2025
Walkers Recovery Services LLC
Website: walkersrecovery.com

At Walkers Recovery Services LLC, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website. By using our site, you agree to the terms described here.

1. Information We Collect

We may collect personal information when you complete a form on our website, including:

  • Your name
  • Phone number
  • Email address
  • Vehicle information
  • Location details
  • Service needs or descriptions

We only collect this information when you voluntarily provide it (e.g., to request towing or roadside assistance).

2. How We Use Your Information

Your information is used only for delivering services and support related to towing and roadside assistance. This includes:

  • Contacting you to confirm or coordinate service
  • Dispatching assistance to your location
  • Sending service-related updates or receipts
  • Maintaining internal service records

We do not use your information for marketing without your consent.

3. Confidentiality and Data Protection

We treat all customer data as strictly confidential. Your information is:

  • Not sold, rented, or shared with any third party or external agency
  • Stored securely and only accessed by authorized personnel
  • Used strictly for the business operations of Walkers Recovery Services LLC

4. Use of Third-Party Tools

We may use trusted third-party services such as Square for payment processing or Google Maps for location-based dispatch. These platforms may collect limited data necessary to complete your request. We only share what’s essential, and we encourage you to review their respective privacy policies.

5. Cookies and Tracking

Our website may use basic cookies or tracking technologies to enhance user experience or analyze general website traffic. These do not collect personally identifiable information.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data
  • Request corrections or updates to your information
  • Ask for your data to be deleted from our records (where applicable)

To make a request, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

8. Contact Us

For any questions or concerns about this Privacy Policy or how your information is handled, contact us at:

Walkers Recovery Services LLC
📬 P.O. Box 201, Toano, VA 23168
📞 (757) 525-6353
📧 info@walkersrecovery.com
🌐 www.walkersrecovery.com

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